Magellan Rx Management understands the impact member engagement can have on health outcomes through driving key member behavior and improving satisfaction. By partnering with mPulse Mobile for conversational member text messaging programs, Magellan Rx has successfully deployed this capability for a variety of uses including member education for complex therapies, opioid disposal to minimize risk of misuse, and refill reminders to improve performance for multiple Medicare Star Rating adherence measures.

This webinar covers the growing applications for mobile solutions, design and outcomes from a text messaging refill reminder program, and a product demo of mPulse Mobile’s Engagement Console.

Webinar participants will learn:

  • How to design and launch Conversational AI and other texting solutions
  • Key applications for mobile solutions, including outcomes from a refill reminder campaign
  • How to leverage mPulse’s Engagement Console for 1:1 consumer engagement

Featured Speakers

Sagar Makanji, PharmD

Vice President of Clinical Programs
Magellan Health

Sagar joined Magellan Rx Management (MRx) in 2012 and is currently Vice President of Clinical Programs, where he leads the design, implementation, and management of clinical initiatives for health plans across the country. His primary focus is quality improvement programs that enhance the level of care for several disease states including diabetes, hypertension, hyperlipidemia, rheumatoid arthritis, osteoporosis, and asthma with a key emphasis on CMS Star Ratings and HEDIS quality measures.

Brendan McClure

Vice President of Solution Marketing
mPulse Mobile

As Vice President of Solution Marketing at mPulse Mobile, Brendan brings over 15 years of experience in the healthcare industry. He leads the development of mPulse’s go-to-market and solution strategies that address some of healthcare’s biggest consumer engagement challenges. His experience includes leadership roles at Johnson & Johnson and Medtronic Diabetes spanning North America, EMEA and Australia and NZ.

Chris Nicholson

mPulse Mobile

Chris is the co-founder and CEO of mPulse Mobile. Chris has over 20 years of experience in healthcare and digital technology from working in Fortune 100 companies to dynamic startups. Chris previously spent over a decade in strategic leadership roles at Humana, including VP and COO of Wellness, and led Humana’s Strategic consultancy division.


Register now for this webinar