Empowered consumers are challenging the status quo, saying, “Show us the costs. Stop medication price hikes. Make local care better and predictable.” How should hospitals prioritize to reduce variability, increase transparency, and control costs— to restore consumer confidence?

Mending Healthcare in America 2020  is the first cross-stakeholder survey of its kind, with nearly 2,000 consumer, doctor, nurse, and hospital executive respondents. Results of this survey point to urgent changes required in the years 2020 to 2023.

This panel examines survey findings: The effects of variability and lack of transparency in health systems; the risks these create; and progress made to overcome obstacles and close gaps identified in the survey.

Featured Speakers

Diana Nole

Wolters Kluwer, Health

Diana Nole is the CEO of Wolters Kluwer, Health, a leading global provider of trusted clinical technology and evidence-based solutions.

Dr. Peter Bonis

Chief Medical Officer of Clinical Effectiveness, Wolters Kluwer, Health
Adjunct Professor of Medicine, Tufts University School of Medicine

Dr. Peter Bonis is the Chief Medical Officer of Clinical Effectiveness at Wolters Kluwer, Health and adjunct professor of Medicine at Tufts University School of Medicine.

Steve Riddle

Director of Clinical Development of Clinical Surveillance & Compliance
Wolters Kluwer, Health

Steve Riddle has a Doctorate of Pharmacy and 30 years’ experience including inpatient and ambulatory clinical services, pharmacy administration, quality improvement and informatics. 


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