Learn about all of the new travel protocols for travelers, in place for the USVI and all of the wonderful adventures that await them, on their next vacation. Also learn more about becoming a USVI Specialist and how becoming a specialist can help grow your business to the USVI.

Featured Speaker:

Kay Milliner Kitchens

Director of Sales
U.S. Virgin Islands Department of Tourism

Kay Milliner Kitchens has 17 years of travel and tourism experience with the United States Virgin Islands. Kay first began her career with the U.S. Virgin Islands Department of Tourism in 2003 as the department’s Regional Manager, Midwest. Kay spent several years in the Midwest market, growing the U.S. Virgin Islands market share in that area, before transitioning to the position of Regional Manager, Atlanta in 2007.

Kay remained in the position as Regional Manager, Atlanta until 2010, when she advanced to the Director of Sales role to serve as a key member of the executive team, developing targeted sales strategies for the United States Virgin Islands Department of Tourism. During her tenure, she has directed the North American sales team in the completion of objectives for targeting travel agents and consumers, set forth by the Commissioner of Tourism. She also works to formulate marketing strategies and relationships across various niche markets, essential to the increase of visitor air arrivals into the U.S. Virgin Islands.

While serving as Director of Sales Kay has been key in developing growth in the luxury market by establishing and building relationships with luxury travel consortias, and the agents who are members of these consortias. She has also revamped the USVI’s familiarization tour program, leading the destination to host hundreds of travel agents over the past 6 years. Kay has also been instrumental in the growth in customer relationship management with the USVI Department of Tourism, through the revamping of the U.S. Virgin Islands travel agent specialist program. The program now offers a more in-depth look at how selling key markets like weddings and honeymoons and family travel to the USVI can help travel agents grow their business.

Date:  Tuesday, December 8, 2020
Time:  1pm ET / 10am PT 
Duration:  1 Hour

Register now for this webinar