Patients today crave convenient, frictionless experiences, especially when it comes to consumer-to-business communication. In the wake of the COVID-19 pandemic, the need to adapt is critical. Businesses and practices that don’t prioritize patient expectations are more vulnerable.
Meet the needs of your patients today with text messaging. Join us while we delve into the results of Podium’s 2020 State of Business Texting report and provide key insights on what practices need to do to effectively implement a text messaging strategy.
This webinar will cover:
- Practice perceptions vs. patient expectations
- Meeting the needs of patients with business text messaging
- Tips for increasing patient engagement with text messaging