Patients today crave convenient, frictionless experiences, especially when it comes to consumer-to-business communication. In the wake of the COVID-19 pandemic, the need to adapt is critical. Businesses and practices that don’t prioritize patient expectations are more vulnerable.

Meet the needs of your patients today with text messaging. Join us while we delve into the results of Podium’s 2020 State of Business Texting report and provide key insights on what practices need to do to effectively implement a text messaging strategy.

This webinar will cover:

  1. Practice perceptions vs. patient expectations
  2. Meeting the needs of patients with business text messaging
  3. Tips for increasing patient engagement with text messaging

Speakers:

Speaker 1

Josh Combe

Director of Healthcare
Podium

Josh Combe comes from a customer experience and customer acquisition background with a primary focus in Healthcare. He currently oversees Podium’s Healthcare team focused on small to medium sized businesses. Over 35,000 local businesses trust Podium to help them get found, get chosen and get connected to their consumers online. A husband of 10 years and father to two children, Josh spends his free time with his family, enjoying the outdoors, and testing out his remodeling skills (or so he thinks) on their current residence.

Speaker 2

Nate Tall

Sr. Director of Inside Sales
Podium

Nate Tall is a Sr. Director of Inside Sales at Podium,  a leading interaction management platform that helps modernize the way business is done locally. Over 35,000 local businesses trust Podium to help them get found, get chosen and get connected to their consumers online. Nate received his BS in Marketing from Utah Valley University and has a wealth of experience in digital marketing from his time working at Qualtrics, Entrata and Google.


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