Hotel owners have their fingers on the pulse of the industry, which makes their insights particularly valuable. Because this group tends to be a little more behind the scenes than other players in the industry, Hotel Management’s inaugural Voice of the Owner survey takes an in-depth look at a variety of issues, as well as demographic information that provides a clearer picture of who these owners are. More than 11,000 owners were invited to participate, and while the emergence of the COVID-19 pandemic shortly after the survey closed surely will affect owners’ outlooks going forward, the following pages detail their portfolios, what they look for in a management company, why they own hotels, and much more.