The COVID-19 pandemic has exposed glaring gaps in technology across health care organizations in the U.S. health system that are impeding the country’s ability to keep populations safe and healthy. To overcome these gaps, health insurers need technological innovation that facilitates interoperability, coordinates member care, improves self-service, omni-channel communications, and telehealth virtual solutions. This webinar examines strategies health insurers can implement to transform operations and improve collaboration and coordination for members, providers, and employees.
Join this webinar to learn how:
- Trailblazing organization Humana is leveraging Salesforce and Deloitte solutions to transform its business and improve member outcomes
- To enhance member experiences during crisis with omni-channel communication and self-service strategies
- To bridge the virtual care gap with an end-to-end solution that offers a 360 degree member view