Two risks are emerging for health plans in the pandemic: weakening member relationships and increasing costs as a result of care avoidance. Innovative health plans view these challenges as opportunities and are taking action by pairing remote monitoring technology with care coordination to provide vulnerable members additional support at home. Increased member engagement not only strengthens relationships but identifies members in need of proactive care coordination which can lead to improved health outcomes and lowered costs. Learn how Innovation Health’s (Aetna) Director of Care Coordination, Jewel Beharry-Diaz, BSN, RN, is engaging members through Deviceless Remote Patient Monitoring and empowering her care coordination team to provide proactive care.
Key Takeaways:
- Identify specific, implementable strategies to proactively increase access to care for high and rising-risk members during the pandemic.
- Understand how care coordination quantitatively improves member engagement and outcomes.
- Synthesize and apply a scalable virtual care strategy to your organization, helping grow and defend relationships and revenue.
