During this webinar life science technology leaders will discuss how Apprentice.io’s pharma-compliant remote collaboration platform, Tandem, helped organizations steady supply chains, better manage operations and increase speed to market during the global COVID-19 pandemic. Hear from the world’s leading life science organizations on how the adoption of an industry-compliant remote collaboration system helped their teams successfully navigate manufacturing challenges and ultimately deliver safer, more reliable drug products, treatments and therapies – from COVID to cancer. In this webinar, we will discuss:

  • The rapid adoption of pharma-compliant remote collaboration systems across the industry
  • The range of flexible devices that can be used
  • Common use cases and benefits
  • How to leverage augmented reality technology to improve collaboration and troubleshooting across laboratory or manufacturing teams,
  • vendors, partners, suppliers and CMOs.
  • The long-lasting impact this technology will have on manufacturing processes

Join us and learn where this tech is headed, what type of ROI you can expect to see and why Tandem is unmatched within the Life Science industry.

Featured Speakers

Joe Montano

Director, Customer Experience & Communication Excellence

Responsible for leading the Customer Experience team where they focus on digital transformation, capturing Voice of the Customer (VoC), and eliminating friction points within the business. This team drives global & local improvements in customer satisfaction metrics, NPS, and referrals/repeat purchases. In previous roles, Joe had the opportunity to lead marketing teams to reach B2B and B2C buyers with the focus on improving the ability of sales and account teams to deliver the best customer experience. Joe has a BS in Chemistry from the College of New Jersey, an MBA from Montclair State University and is a Board Member for Customer Experience at Seton Hall University.

Zack Gendron

Associate Director, Automation Information Systems
Former Associate Director, Automation Engineering
Sanofi Bioprocess Engineering

Zack Gendron is an automation engineer with over 17 years experience, 15 within GMP Life Science industry. For the last 6 years Zack has been the automation lead for the clinical trial cell culture manufacturing group of Sanofi in Framingham, MA covering everything from Upstream, Downstream, and Fill/Finish.

Nobel Vale

Principal Scientist
Bristol Myers Squibb

Nobel Vale is a Principal Scientist in Bristol Myers Squibb since 2012, working in the Global Product Development & Supply organization under the subgroup Engineering Technologies. He leads an internal initiated called ARGILE (Assistive Reality Gadgets in Lab Environments), that leverages the use of innovative digital technologies, such as AR/VR, to optimize processes and workflows. Nobel earned his B.S. in Biomedical Engineering from the New Jersey Institute of Technology and M.S. in Biomedical Engineering from Duke University (2009).

Suelyn Lee

Product Director, Manufacturing Workflow

Passionate about making it easier for our frontline workers to get their job done quickly and right first time, by leveraging on digital solutions to solve the right problem, so we could get products out from the doorstep to the person at the end of the supply chain.

Douglas Arnold

Director, MSDC Client Service Leader, MMD Information Technology
Merck & Co., Inc.

Douglas Arnold is Director, Client Service Leader, MMD Information Technology at Merck & Co., Inc., a role he has held since 2015. Douglas has been working in the Information Technology organization at Merck for 25 years and has had roles in Strategy Development, Business and Solution Architecture, Program Management and Account Management supporting a wide set of organizations, business capabilities and technology services. Prior to joining Merck, Douglas spent 10 years working on Federally Funded Research Programs as a Research Assistant and Statistical Programmer.


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