This panel discussion among healthcare leaders will explore how the rapid shift to digital has dramatically changed the ways providers and patients interact. As healthcare organizations increase reliance on telehealth and m-health apps, online patient portals, and digital appointment finders, they must focus on delivering seamless patient experiences. Examine some of the challenges and opportunities facing healthcare providers as they increase and enhance their digital offerings.
You will learn:
- Where to invest: Key areas where investing in digital can positively impact the experience for healthcare providers and consumers
- Examples of success: success stories from leading healthcare organizations
- How to find balance: balance speed, quality, accessibility and usability when evolving existing digital touchpoints